Features

Get Expert Support and Free Training

Make the most of Medesk with guidance from our experienced team. Whether you're setting up document templates, fine-tuning workflows, or resolving technical issues, we’re here to help—often in under 10 minutes.

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Get Expert Support and Free Training

Free Chat and Email Support

Enjoy unlimited access to our expert support team via chat or email. We provide:

  • Fast, daily support with no extra cost.
  • Weekly updates that never interrupt your day.
  • Custom video tutorials for your needs.
  • Completely free support with no hidden fees.
Free Chat and Email Support

Learn and Master Medesk Anytime

The Medesk Learning Centre gives you all the resources to use the platform efficiently at your own pace, whenever you need.

  • Step-by-step guides and video tutorials for every feature.
  • Quick tips and best practices to save time and avoid errors.
  • Always accessible directly within the Medesk platform.
Learn and Master Medesk Anytime

FAQ

  1. How quickly does your support team respond to questions?
    Very quickly! In most cases, we respond within 10 minutes during business hours.
  2. Is support really free? No hidden fees?
    Absolutely free. Unlimited chat and email support, personalised video tutorials, and access to all Learning Centre resources are included in your subscription.
  3. Can you help me set up document templates or workflows for my clinic?
    Of course! Our experts will help you adapt Medesk to the specifics of your medical facility.
  4. What if I can't find the answer in the Learning Centre?
    Just write to us in the chat! Not only will we solve your problem, but if necessary, we will record a personal video tutorial for you and add it to the Learning Centre to help other users with the same question.

Our Customers' Feedback

Dr Hind Al-Husain
Dr Hind Al-Husain
The Holistic Womens Clinic, Founder and Holistic Gynaecologist

I was very impressed with the professionalism and care taken to setup Medesk as my practice management system. Whilst dealing with Dr May, I was confident in his ability to deliver the product I wanted in the way I wanted - which he did in the time frame agreed and was readily accessible throughout. Medesk is a fantastic system which is intuitive, user-friendly and very easy to use without any loss of high-end functionality and is fully compliant with all legislation.

Deborah Creedy
Deborah Creedy
Glasgow Medical Rooms, Practice Manager

The team at Glasgow Medical Rooms felt that the growth of the Practice required a bespoke software system for patient records and appointments. The process is almost at completion, support from the Medesk team has been excellent and responsive and we have a system which is user friendly and programmed to our individual needs.